











Business Performance Management Meets Business Intelligence
This IBM® Redbook is primarily intended for use by IBM Clients and IBM
Business Partners. In it we discuss and demonstrate technology, architectures,
techniques, and product capabilities for business performance management
(BPM). BPM is a relatively new and evolving initiative that brings together a number of
technologies to monitor and manage the attainment of business measurements
and goals. However, this redbook is not intended to be a comprehensive treatise
on BPM, but more of an introduction to help you understand it and get started
with your implementation. As the title implies, we also have a primary focus on the integration of BPM with
business intelligence. That is, we want to demonstrate how this integration can
better enable a more proactive, in addition to the more typical reactive, form of
business intelligence. And that is what enables fast action to be taken to resolve
issues and actually drive the attainment of goals and measurements rather than
passive monitoring of their status. For example, we demonstrate the capability to actively monitor the business
processes and integrate their status data with the operational activity data in the
data warehouse. The combination of these two data sources provides an
enterprise-wide view of the business for decision making and reporting. With this
information, we can begin to manage and optimize business performance. This is
of significant value for the enterprise, business management, and business
shareholders. BPM is itself a process developed to monitor, manage, and improve business
performance. It has the following three core categories of capability. These
capabilities are discussed in more detail throughout this redbook:
Information Management: including operational reporting, data federation,
data warehousing, and business intelligence. Process Management: including business processes, key performance
indicators (KPIs), alerts, process status, operational activities, and real-time process monitoring, Business Service Management: including systems monitoring and optimization of IT operations to meet the business goals. The results of these capabilities are brought together at the point of integration for management and decision-makers - the business portal.
This IBM® Redbook is primarily intended for use by IBM Clients and IBM
Business Partners. In it we discuss and demonstrate technology, architectures,
techniques, and product capabilities for business performance management
(BPM). BPM is a relatively new and evolving initiative that brings together a number of
technologies to monitor and manage the attainment of business measurements
and goals. However, this redbook is not intended to be a comprehensive treatise
on BPM, but more of an introduction to help you understand it and get started
with your implementation. As the title implies, we also have a primary focus on the integration of BPM with
business intelligence. That is, we want to demonstrate how this integration can
better enable a more proactive, in addition to the more typical reactive, form of
business intelligence. And that is what enables fast action to be taken to resolve
issues and actually drive the attainment of goals and measurements rather than
passive monitoring of their status. For example, we demonstrate the capability to actively monitor the business
processes and integrate their status data with the operational activity data in the
data warehouse. The combination of these two data sources provides an
enterprise-wide view of the business for decision making and reporting. With this
information, we can begin to manage and optimize business performance. This is
of significant value for the enterprise, business management, and business
shareholders. BPM is itself a process developed to monitor, manage, and improve business
performance. It has the following three core categories of capability. These
capabilities are discussed in more detail throughout this redbook:
Information Management: including operational reporting, data federation,
data warehousing, and business intelligence. Process Management: including business processes, key performance
indicators (KPIs), alerts, process status, operational activities, and real-time process monitoring, Business Service Management: including systems monitoring and optimization of IT operations to meet the business goals. The results of these capabilities are brought together at the point of integration for management and decision-makers - the business portal.